Crisis Communications
Social media is a powerful tool during emergency situations. It's critical that you know how to react and respond as a page administrator of a university-affiliated social account.
-
Emergency Support
In the event of an emergency, please call 911 right away.
University Representatives
Assistant Vice President of Institutional Relations and Public Affairs:
Jeff Stensland
803-777-3686
stenslan@mailbox.sc.eduSenior Associate Director, Social Media Strategy:
CJ Tamasco
803-777-7799
lakecj2@mailbox.sc.edu
Handling Crises
Should an emergency or crisis situation arise, administrators of official University of South Carolina social media accounts are asked to share information provided by official university messages only. Here's why.
Sharing information found online or not approved by the university can lead to false or confusing information reaching our community and then spreading even further online. Unless you are amplifying official communications regarding the emergency or crisis, your page should remain silent and direct any specific inquiries to official university accounts — especially Twitter and Facebook.
-
Verify, Verify, Verify
During an emergency or crisis, university-affiliated page administrators are asked to share information provided by official university messages. Sharing verified information helps prevent the spread of false or confusing content.