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Get to Know the Travel Assistance Program

Posted May 21, 2004

The Hartford offers a Travel Assistance program to all Basic and Optional Life Insurance subscribers and their dependents through Worldwide Assistance Services, Inc. Through this program, subscribers and their covered dependents traveling 100 or more miles from home for up to 31 consecutive days can get pre-trip information services while planning their trips and emergency assistance if they need it while traveling.

Recently, some subscribers have been confused about what information they will need to provide in order to access these services. Because the Travel Assistance Program is provided through Worldwide Assistance Services rather than directly through the Hartford, the ID number for this program is different from the Hartford Life Insurance group policy numbers.

As listed on your travel assistance card, your Worldwide Assistance Services ID number is GLD-09012. The Hartford group policy number for Basic Life subscribers is GL674267 and for Optional Life subscribers the group policy number is GL33913. When you call to access your travel assistance benefits through Worldwide Assistance Services, you will need to provide both the Worldwide Assistance Services ID number and your Hartford Life Insurance group policy number. You may find it helpful to write your group policy number in indelible ink in the space provided for it on your travel assistance card.

For more information on the Travel Assistance Program, including a complete checklist of information you will need when accessing these benefits, consult your 2004 Insurance Benefits Guide or visit the Worldwide Assistance Services website at www.worldwideassistance.com.

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